All of our shoes are prepared, hand painted and finished with Angelus Acrylic Leather paint products for a high quality, waterproof and durable design. If you have a more personalised design in mind please use the Custom Requests form to contact us about your idea.
- Processing time is a maximum of 5 weeks, although we aim to reduce this time on all orders.
- We cannot speed up specific orders to be completed by a specific date.
- Delivery time may vary depending on the shipping destination.
- For UK deliveries we use Royal Mail 1st class signed. All shoes are packaged within the original shoe box.
- For international deliveries, other shipping methods will be used and delivery time is expected to be longer.
- Since we start work on the shoes immediately, we cannot issue refunds.
- We also cannot accept returns or exchanges for any orders.
- We do not take responsibility for incorrect size selections once an order has been placed. Please take care and use the size guide below.
- Please try on shoes in a store to make sure that you order the correct size.
- If you order a women's size it is possible that you may receive the men's option of the same size or vice versa. The shoes will be the same, only the number on the box will differ.
- For a size chart guide please click here.
- To see our most frequently asked questions please click here.